From now on, schedule your savings or change your account with one call
Without going to the bank and looking for parking
One phone call is enough
Remote banking with direct support from associates
You have a choice
Everyone does banking in their own way. You like the convenience of using mobile or online banking apps, but miss the human touch.
From now on, we also offer you the option of contracting savings and/or changing account with live telephone support. You only need to have a registered email address, as well as an active mobile banking application.
At UniCredit Bank, you have options - you don't have to choose just one!
Contact UniCredit Bank and agree to change the account and/or the amount and term of the installment plan.
Sending pre-contract documentation by the Bank via the mBanking application.
Coordination and signing of pre-contractual documentation via the mBanking application.
Coordination and signing of contractual documents via the mBanking application.
The term savings account and/or modified account is open and visible in the mBanking application.
CONTACT THE BANK
• Call 011 377 09 33
• Sending inquiries to email ServisNaKlik@unicreditgroup.rs
• During the conversation with the banker, you define the terms of the term and get all the necessary information regarding the process of the term.
Step 2
SENDING OF PRE-CONTRACT DOCUMENTATION BY THE BANK
• The push notification of the mBanking application informs you that you have received the pre-contract documentation with the agreed term conditions: amount, maturity and other information on terms of term.
• By clicking on the notification or on the banner on the front page of the mBanking application, you access the pre-contract documentation.
• Read all three submitted documents in detail.
Step 3
AGREEMENT AND SIGNING OF PRE-CONTRACT DOCUMENTATION
• After carefully reading all the documents, and confirming that you have read the documents, the red dots will turn green and the documents will be ready for the next step - remote printing.
• Confirmation of the pre-contract documentation is initiated by entering the PIN number used to access the mBanking application.
• After entering the PIN, a notification will appear on the screen that the documentation has been successfully signed.
Step 4
AGREEMENT AND SIGNING OF CONTRACTUAL DOCUMENTATION
• After signing the pre-contract,
a similar process of signing contractual documents is approached.
• You get the contract documentation within the mBanking application, as in the previous step.
• After carefully reading the contractual documentation and entering the PIN number, the contractual documentation was successfully signed.
Step 5
THE TERM SAVINGS ACCOUNT HAS BEEN OPENED
• After successfully signing the Agreement in the mBanking application
your Term account is automatically opened.
• The account is automatically visible within the mBanking application
Frequently asked questions
Step 1
CONTACT THE BANK
• Call 011 377 09 33
• Sending inquiries to email ServisNaKlik@unicreditgroup.rs
• During the conversation with the banker, you define the desired current account and receive all the necessary information regarding changing the package account.
Step 2
SENDING OF PRE-CONTRACT DOCUMENTATION BY THE BANK
• The push notification of the mBanking application informs you that you have received the pre-contract documentation with the agreed conditions for changing the account :
the amount of the monthly fee for the current account as well as other information.
• By clicking on the notification or on the banner on the front page of the mBanking application, you access the pre-contract documentation.
• Read all three submitted documents in detail.
Step 3
AGREEMENT AND SIGNING OF PRE-CONTRACT DOCUMENTATION
• After carefully reading all the documents, and confirming that you have read the documents, the red dots will turn green and the documents will be ready for the next step - remote signing.
• Confirmation of the pre-contract documentation is initiated by entering the PIN number used to access the mBanking application.
• After entering the PIN, a notification will appear on the screen that the documentation has been successfully signed.
Step 4
AGREEMENT AND SIGNING OF CONTRACTUAL DOCUMENTATION
• After signing the pre-contract,
a similar process of signing contractual documents is approached.
• You get the contract documentation within the mBanking application, as in the previous step.
• After carefully reading the contractual documentation and entering the PIN number, the contractual documentation was successfully signed.
Step 5
ACCOUNT CHANGE HAS BEEN PERFORMED
• After successfully signing the Agreement in the mBanking application
your new account is automatically opened.
• The account is automatically visible within the mBanking application
Frequently asked questions
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